Title: Account Manager – Imperial Golf
Report to: CSR Manager
Department: Imperial
FSLA Status: Salary – Exempt
Paramount Apparel DBA: Imperial Headwear is in search of a self-directed Account Manager who will manage special accounts, assist in facilitation of orders from the VP of Sales, and train customer service representatives, as well as other projects as assigned. This is a hybrid remote position, meaning a significant portion of, but not all, job functions can be performed remotely. This position reports directly to the CSR Manager.
Salary: $47,000 – $65,000
Employment Type: Full Time
Location: Hybrid, Bourbon, Mo.
What You’ll Be Doing
- Organize operations with the import team.
- Assist in the facilitation of orders from the VP of Sales & Senior VP of Sales.
- Coordinate customer inventory.
- Train Customer Service Representatives (CSRs).
- Manage all processes necessary for high end/major events.
- Build relationships with customers and clients.
- Communicate with other departments within the organization.
- Maintain a high level of professionalism with clients and work to establish a positive rapport with every customer.
- Perform all processes digitally.
- Other duties as assigned.
What We Need
- Experience: Customer Service experience (Required); Administrative Experience (Preferred)
- Education: High School Degree (Required); Bachelor’s Degree in Business Management or a related field (Preferred)
- Ideal Characteristics:
- Excellent time management skills
- Strong organizational skills with the ability to multitask
You will leverage your skills in customer service and administration to manage special accounts, coordinate orders, and train CSRs, ensuring a high level of professionalism and positive rapport with customers.
Benefits
- Free Hats
- 401K with company match
- Health care (medical, dental, vision)
- Employee Assistance Program
- PTO (vacation, personal days, 9 company holidays)
- Opportunities for continuing education
- Employee product discounts
- Relocation to the greater St. Louis area (as needed)
To apply, please click “apply” or reach out to XYZ email for any additional information! We look forward to meeting with you.
Company Overview
Since 1916, Imperial has epitomized luxury, authenticity, and individuality by crafting premium headwear, apparel, and accessories with an unwavering dedication to quality and detail. Our team is committed to excellence–serving customers in golf, retail, corporate, and destination/leisure markets. We are available in the top resorts, golf courses, national sporting events, and retail locations nationwide. As the #1 headwear brand* in the golf market and an entrusted licensing partner for companies including Nike, Adidas, and Peter Millar–Imperial is leading the industry in decorative apparel.
*Voted by the Association of Golf Merchandisers (AGM) and reported by Golf Datatech
Our Mission: We create consumer products that enrich and embellish people’s lives. Our responsiveness, continuous improvement, and empowerment of all team members are the pillars of our success.
Imperial is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.